Politique de confidentialité

At Imperial Card House, we respect your privacy and are committed to protecting the personal information you provide when using our website or purchasing our products.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and transaction information
  • Products purchased
  • Customer service communications
  • Information you voluntarily provide through forms or other interactions

We may also automatically collect certain technical information, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring website
  • Website usage information

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders
  • Process payments
  • Arrange shipping and delivery
  • Send order confirmations and updates
  • Provide customer support
  • Handle returns, refunds, and exchanges
  • Improve our website, products, and services
  • Detect and prevent fraud or unauthorized activity
  • Maintain website security
  • Comply with applicable legal obligations
  • Send promotional communications where permitted and where required consent has been obtained

3. Payment Information

Payments may be processed through third-party payment providers.

Imperial Card House does not intentionally store complete payment card numbers or security codes on its own systems.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember preferences
  • Understand how visitors use our website
  • Improve the shopping experience
  • Support analytics and website performance

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. How We Share Information

We may share information when necessary with trusted service providers that help us operate our business, including:

  • Payment processors
  • Shipping and delivery providers
  • E-commerce and website technology providers
  • Analytics providers
  • Customer support services
  • Fraud prevention and security providers
  • Professional advisers
  • Government authorities when legally required

We do not ordinarily sell your personal information as part of our normal business operations.

6. Shopify and Third-Party Services

Our online store may use Shopify and other third-party services to operate the website, process orders, payments, and provide related services.

These providers may process personal information according to their own privacy policies and applicable laws.

7. Third-Party Websites

Our website may contain links to third-party websites or services.

Imperial Card House is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

8. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including order processing, customer service, accounting, legal obligations, dispute resolution, and fraud prevention.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent

Some requests may be subject to legal limitations or identity verification requirements.

11. Marketing Communications

If permitted by applicable law, we may send promotional communications about products, offers, or services.

You may unsubscribe from marketing communications by following the instructions provided in the communication.

You may still receive essential messages related to your orders, account, or transactions.

12. Children's Privacy

Our website is not intended for children who are not legally permitted to make purchases or use online shopping services under applicable law.

We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

14. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Imperial Card House
850 Northlake Dr
Coppell, TX 75019
United States

Phone: +1 817-799-7522